The Small England Bank of England struggled to enter his accounts on Friday, because the deputies are concerned, because the lender continues to close branches in the rifles of digital banking.
It was struggling to suffer from online banking accounts or payment delays, including IT failures, TSB, National, First Direct and Lloyds Banking Group, including Lloyds, Halifax and Scotland Brands.
Problems for customers often have problems ready for the salary planned on the last day of the month. Most services were restored Friday afternoon.
This is the second month that users must fight with delays in important days for payments. At the end of January, an IT remained out of their accounts in almost 24 hours in the history of HMRC to resolve some barclays customers, self-assessment tax returns.
In connection with the prestigious Treasury Committee, MPs demanded a response from banks and wrote to the chief leaders of lending, including Lloyds, Natwest, Santander, Santander, Barclays and HSBC in early February. The executors were informed about how to respond to the details of montages, how customers affected and how the board will respond and prevent future problems. The Committee shall publish the responses of creditors in the coming days.
However, the cutting of Friday is further concerned about the deputies. The Treasury Committee evaluates its choices and said that next week, the next step, a person close to the committee.
As the follow-up of Monzo, Revolut and JP Morgan, a large impetus came by digital banking by digital banking by the competitive creditors growing by online creditors.
Lenders, who once, preferred power, were found in an action in which the departments continue to close, and the person was reduced by banking. This led to thousands of branches from about 10,565 in 2014 to 2024, about 10,565 branches Office for British Bank Association and National Statistics Information.
However, repeated failures, nor the borrows, noteling the collateral with the technological glitches, melting or cyber attacks of customers, stressed the importance of showing face to face and hand banking services.
The regulatory bank attempted to curb the perspective of the steppes. Since last year, the financial behavior requires the body of the body to close the areas of banks to close the areas unless it can guarantee cash. However, it resulted in alternatives, including alternatives, including the alternatives of banks, including the post offices offering bank hubs or cash services.
Commenting on the latest cuts, England defended financial members, it worked hard to solve any problems affecting customers.
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“All banks invest heavily in systems and technologies and technology to ensure that customers are easily accessed to banking services,” he said. “In places where the issues are created, they are very difficult to quickly fix and support their customers. Banks sent information about websites and social media accounts to provide customer updates.”
However, retail editor of the consumer group Reena Sewraz, if users can request compensation, they said they should watch them. “These recent these issues can cause real headaches for thousands of customers – a salary for many.
“All affected banks are important for customers to compensate for any loss that can be updated and the result of today. Customers must contact the appropriate company to ensure that important payments are missed.”
