Today’s digital first world automation turned into a customer tab spine. But only this is not enough to face this automation. Customers are sought from personal, thoughtful and experienced experiences that make sense. The information-controlled automation is included in the robot operations by converting customer interactions into meaningful conversations.
Customers no longer endure common relations. They engage in ways that brands feel that they know them, waiting for their needs and feel the original way (email, conversation or real-time support). How do you achieve this without surpassing our team or without effortness of self-sacrifice?
Join us for an exclusive webinar, Humanize Automation: How Customer Data Can Change Customer Experiencesproduced by Oracle Netsuite and Entrepreneur. We will explore how enterprises can use the AI ​​and customer information to create hyper-individual practices without losing human weaving.
The discussion will lead a generative EU researcher and chief practice officer, Dr. Jill SchiefelbeinIn order to help business leaders and entrepreneurs, those who are in the spotlight understand how the information is in favor of customers.
You will learn on this webinar:
- How to describe your customer experience: to define four stages and touchpoints
- How to use AI without artificial feeling: demonstrates balance between automation and personalization
- How can concepts turn into meaningful interactions: using data to drive deeper customer relationships
- How to create a strategy around your processes: to learn how to put a person first and tool.
- And more.
This Humanize Automation: How Customer Data Can Change Customer Experiences The webinar will take place on Tuesday, April 22 at 12 pm 9 am pt.