A new study from American Express is looking to improve their work with automation that emerge the payment processes of the majority of enterprises in 2025, the main focus. Amex Trendex: 1000 US business decisions selected by the B2B Payments Edition Research, Business Growth, Supplier Relations and Operational Relations and Operational Efficiency.
Key finds
According to learn91% of the decision-makers recognize “Easy, edited and reliable payments to work”. However, despite this protest, only 17% of the investigated works fully automated the payment processes, and 15% did not automate any payments.
Later or slow payments have also had a serious impact on business relations, as a reason to work with a buyer or supplier, 10 respondents’ payment delays. In addition, four (82%) in five business leaders could affect the business relationship between a single fraud incident.
Benefits of automation of payments
Automation of payments, advanced cash flow appears, more reliable operations and increasing operational efficiency, offer many advantages.
“Optimization of payments is not always appreciated because the relationships between buyers and suppliers and suppliers are not positively affected,” he said. “Automated payment methods such as virtual cards or digital boost payments, more reliable operations and better relations. They also give you a greater job capital capacity that allows you to invest in advance forward.”
Business leaders recognize these advantages, 29% of respondents, if they did not have to worry about the accuracy and timely payment, they said the “sleep better at night.” However, the accepted barriers continue to prevent many companies.
He calls on automation reception
Despite the benefits, the value of the questionnaire (45%), the lack of benefits (28%) and security risks (26%), is one of the main reasons for the automation of enterprises.
“Often, it can feel like an awesome task to change the training processes from automating training processes, B2B product, Partnership and Customer Management, B2B Product, Partnership and Customer Management, B2B Product, Parent-Partnership and Customer Management” B2B Product Anytime and Mayan cost can be easier to carry out the cost of automation. “
Automation as a growth strategy
The study was administratively adept by 95% of the work decisions “Easy, edited and reliable payments created happy customers.” In 2025, 43% of those who plan to change their payments are working as their main motivation.
American Express identifies several major automated solutions that enterprises can adopt to improve payment processes:
- Automated AP (Accounts Paid) and AR (DeBartitorable) Software solutions – Reduce errors, save time and money and increase the efficiency of money flow.
- Straight processing for static and virtual cards – full electronic processing without manual steps.
- EIPP (electronic invoice presentation and payment) – Radionized electronic invoice and payment setting.
- Digital Push payments – Operations launched for more control over payment time and destination.
Enterprises are expected to increase efficiency and strengthen ties with suppliers and buyers, forming an important role in the formation of automation loading strategies. The survey suggests that the difficulties remain, passing automated payments, can benefit significant for businesses in the coming year.
Amex Trendex B2B Payment Research was held on December 9, 2024 and Printium research on behalf of American Express between January 9, 2025. The survey includes 1000 job decision-making adventures in various industries selected in financial services, accounting, banking or business credit institutions within their organizations.
Photo: American Express
