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How the AI ​​and the emerging technology change the global supply chain

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How the AI ​​and the emerging technology change the global supply chain


Talabat’s Tomaso Rodriguez (Medium) and DHL’s Javier Bilbao (right), on March 13, 2025, CNBC’s Converge Converge is discussed using CNBC’s technologies with Julia Borstin.

In a world where the speed and comfort customers are paramount, they become a girlfriend to treat developing technologies such as logistics providers, artificial intelligence and robotics.

The multinational logistics company DHL uses “very wide” robotics along the warehouses, the DHL supply chain is APAP CEO Cavier Bilbao Uzquiano said.

“This is not a substitute – it completes people in our way,” said CNBC’s CNBC’s CNBC in CINDA in CINYA BOORSTIN in Conneaver in Conneaver in Conneaver. “There are tasks taken by people who have been previously heavy … are repeated and transferred to these robots.”

Uzquiano added that work as many other parts of the company’s warehouses processes moving along with other parts of the company are now helpful by robots.

“We see that these robots are increasingly increasingly, to move around the warehouse,” he said. “It is not necessary to take part in the warehouse to watch people move … where there are (and) where there is heat maps (and).”

“Our strength in the robotics” said us, especially the summits … It is very difficult to know on Monday or all these events, to react so quickly. “

“Robotics helps us … Because they know how to do this from the beginning,” he said.

EU Food Delivery

The online food order service located in Dubai is also working to develop Talabat AI opportunities. The company is primarily aimed at using technology predictive skills to order more customers to order on the tech platform.

“The vast majority of customers who open our application every day do not order for any reason,” Rodriguez said. “Now, with the AI, you know very deep to the person, and you know exactly what the person wants or is not … and it’s not really the place for all our attention.”

This has allowed the company’s potential customers and target users to make better recommendations for “legal proposals” or other incentives.

The company also has experience using drones and robots for supply, but local restrictions can be a road block, Rodriguez.

Both methods also require some effort to get customer items, whereas people can deliver food to a customer’s door.

“It’s a little early,” said Rodriguez. “I (I think) human interaction is still very important and will not be replaced for a while.”



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